Responsible Gaming

At 888poker Responsible Gaming — Keep the Fun Safe

When gaming shifts from entertainment to a problem, the right information and the right steps can keep you safe. 888poker believes responsible gaming is not just a rule — it is a way of life.

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🛡️ Our Commitment: Responsible gaming at 888poker is a core part of who we are as a company. We want every member to enjoy the experience within their limits — free from pressure and free from harm.

Why is Responsible Gaming Important?

Online gaming and betting are a source of entertainment for millions of people. But when it gets out of control, it can have a serious negative impact on personal life, family, and finances. At 888poker, we remain vigilant in ensuring responsible gaming at all times.

For players in Bangladesh, we strongly believe that gaming should always be a form of entertainment. Placing larger bets in hopes of a big win, chasing losses, or using household money to gamble are all warning signs. Responsible gaming means understanding these boundaries and sticking to them.

888poker provides multiple tools and services to keep every player protected. From setting deposit limits to self-exclusion, our responsible gaming program helps you stay in control at all times.

  • See gaming as entertainment, not as a source of income.
  • Set a budget before you play and do not go over it.
  • Stop trying to immediately recover losses the moment they occur.
  • Keep spending time with family and friends.
  • Take regular breaks and set a time limit for each session.
  • Don't hesitate to ask for help when you need it.

Ask Yourself

If you answer "yes" to any of the questions below, it may be time to start using our responsible gaming tools.

Are you wagering more than your budget allows?
Keep coming back to chase your losses?
Is gaming affecting your family or work?
Finding it hard to focus on anything else?
Want to stop playing but find you can't?
Playing with borrowed money or dipping into your savings?

Contact our support team for assistance. We're always here for you.

Our Responsible Gaming Tools

888poker offers multiple effective tools to help you stay in control of your gaming habits.

Setting a Deposit Limit

Set a maximum limit on your daily, weekly, or monthly deposits. Once a limit is set, any change requires a waiting period of at least 24 hours.

Bet Limit Controls

Set the maximum amount you are willing to wager within a given period. This limit protects you from placing excessive bets.

Session Time Limit

Set a daily time limit for your play sessions in advance. Once the limit is reached, your session will end automatically and you will see a notification.

Reality Check

Pop-up notifications will appear at regular intervals showing how long you have been playing and how much you have spent. These reminders help keep you aware.

Cooling-Off Period

Temporarily suspend your account for anywhere between 24 hours and 6 weeks. No deposits or betting will be possible during this period.

Self-Exclusion

Close your account for 6 months to 5 years, or permanently. While self-exclusion is active, opening a new account will also be prevented.

How to Use the Protection Tools

Setting up responsible gaming tools at 888poker is simple. Just follow the steps below.

1
Log in to your account

Log in to your 888poker account and click the profile icon in the top right corner.

2
Open Responsible Gaming Settings

Select the "Responsible Gaming" option from the menu.

3
Select Your Preferred Tool

Deposit limits, session time, Cooling-Off, or Self-Exclusion — choose the tool that fits your needs.

4
Set Your Limits

Enter the amount or time period and confirm. Changes may take a set amount of time to come into effect.

5
Receive email confirmation

Once your tool is successfully set, a confirmation message will be sent to your registered email address.

How Each Tool Works

1
Deposit Limit

You can set limits starting from a daily maximum of BDT 500 up to any monthly amount. Reductions take effect immediately; increases require a 24-hour waiting period.

2
Loss Limit

Set the maximum amount you are comfortable losing in a given session. Once that limit is reached, no further bets can be placed.

3
Self-Exclusion

You can self-exclude for 6 months, 1 year, 3 years, 5 years, or permanently. Permanent exclusion cannot be reversed. Once exclusion is active, no new accounts can be created in your name.

4
Session Time Limit

Set a session limit of between 30 minutes and 24 hours. When time is up, you will be logged out automatically and there will be a delay before you can log back in.

How to Recognize the Signs of Addiction

The first step toward responsible gaming is recognizing the warning signs. If you notice these signs in yourself or someone close to you, take action right away.

Warning Signs
  • Spending more money on gaming than your budget allows.
  • Repeatedly returning to chase losses.
  • Hiding or lying about your gaming activity.
  • Playing with borrowed money or drawing on savings.
  • Neglecting work, studies, or family.
  • Feeling restless or irritable when you are unable to play.
  • Unable to stop playing even when you try.
Signs of Healthy Gaming
  • Setting a budget in advance and sticking to it.
  • Treating gaming as entertainment.
  • Taking regular breaks and engaging in other activities.
  • Accepting losses and knowing when to walk away.
  • Spending time with family and friends.
  • Never play with borrowed money.
  • Setting limits before you play and sticking to them.

⚠️ Please Note: Gaming addiction is a treatable condition. It is not a sign of weakness — it is a mental health issue that can be resolved with the right support. As part of our commitment to responsible gaming, 888poker is always here for you.

Responsible Gaming FAQ

Log in to your account, go to Profile Settings, and open the "Responsible Gaming" option. Select "Deposit Limit" and set your daily, weekly, or monthly limit. Reductions take effect immediately. Increases will take effect after 24 hours.

Once a fixed-term Self-Exclusion period (6 months, 1 year, 3 years, or 5 years) ends, you may apply to reactivate your account. However, a permanent Self-Exclusion cannot be reversed. Your account will not be reactivated automatically at the end of the period — you must contact Support.

A Cooling-Off period is a temporary break lasting from 24 hours up to 6 weeks, after which the account may be reactivated automatically. Self-Exclusion is a longer-term measure (from 6 months to permanent) with stricter terms. For serious issues, Self-Exclusion is the right choice.

888poker strictly enforces an 18+ age policy. Age is verified during registration and confirmed through identity documents as part of the KYC process. Parents can use parental control software on their devices. Any account found to belong to a minor will be closed immediately.

Yes, all responsible gaming tools at 888poker are completely free. Deposit limits, loss limits, session time limits, cooling-off periods, reality checks, and self-exclusion — every tool is available to any active account holder at no charge.

Start by having an open, compassionate conversation with them. Reach out to the 888poker support team — we're here to help families too. If needed, seek guidance from a professional counsellor or mental health specialist. Remember, addiction is an illness — the path to recovery is through support, not blame.

We're Here to Help

For any responsible gaming support, 888poker is always here for you. Our expert team is ready to help 24/7.

Live Chat Support

Contact our live chat for immediate assistance. Our responsible gaming specialist team is available 24/7, seven days a week.

Email Support

Send any responsible gaming questions or requests via email. A detailed response will be provided within 24 hours.

[email protected]

Self-Help Resources

Our FAQ section has detailed information, guides, and self-assessment tools on responsible gaming.

🆘 Emergency Support: If you feel that gaming is having a serious impact on your life, please contact our support team immediately or consult a mental health professional near you. Reaching out for help is a sign of strength.

Commit to Responsible Gaming Today

Enjoy a safe, responsible, and enjoyable gaming experience at 888poker. Create your account today and play with our protection tools in place.

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